借助数字化时代解决方案获取数字红利
对通信和网络解决方案的技术投资创造了切实的业务成果。
在应对当今的预算限制、网络威胁、可持续发展问题、能源问题、客户忠诚度和员工保留等挑战时,做出正确的技术投资是企业管理者的首要任务。
在安全、可靠和高效的网络基础设施之上利用数字化时代通信解决方案可以帮助企业应对这些挑战。数字化转型可以通过改善运营效率、客户体验和员工体验来获取数字红利,最终带来切实的业务成果。
提升员工满意度
工作场所中真正的数字化体验对于吸引和留住人才至关重要。这包括:
- 先进的数字化办公场所,具有数字化通信和基于云的协作能力,确保员工保持互联
- 拥有适当应用程序和设备的授权员工可以从任何地方访问所需信息
下载 电子书, 了解ALE如何改善员工的工作体验。
客户收益
这就是客户选择ALE的原因
- 简化运营
- 提高客户满意度和忠诚度
- 改善员工体验
- 控制成本
- 增强竞争力
- 降低网络攻击的风险
视频
-
Your roadmap to operational excellence1/400:02:45
-
Turn your customer service centre into a customer satisfaction centre2/400:02:03
-
Eberhardt Customer Story3/400:07:20
-
Introducing ALE Connect Video4/400:00:59
客户案例
相关产品
相关文档
-
Employee experience flyer
Discover how Alcatel-Lucent Enterprise can improve your employee workplace experience
-
Securing unified communications and collaboration solutions
As enterprises and governments look to digitally transform, they have no choice but to strengthen cybersecurity.
-
Bridging the gap between IT and Operations for successful d…
Collaboration between IT and Operations can maximise the benefits that IoT and other digital transformation initiatives bring to the business.
-
Technology and the road to operational excellence
Optimise business performance for enhanced profits by adopting innovative technologies that increase business agility, efficiency, resilience, and sustainabili…
-
Customer experience infographic
This infographic shares analysts' highlights and outcomes to turn customer service centres into customer satisfaction centres.
-
Employee experience infographic
This Infographic presents key analyst findings that highlight how organisations are moving toward flexible working styles, creating workplaces employees prefer…
-
Operational Excellence infographic
Operational excellence delivers tangible outcomes to employees and customers while controlling costs and accelerating a digital transformation to create a comp…
-
Operational excellence flyer
Operational excellence lets organisations maximise technology to improve operations with the same budget to take them to the next stage of transformation.
-
Digital dividends flyer
This flyer provides an overview of the 3-pillars required to reap digital dividends and tangible business outcomes
-
Customer experience flyer
This flyer provides an overview of what organisations need to do to improve their customer’s experience in the digital communications era.
浏览我们的博客
HR Challenges in a Digital World: Hybrid work is here to st…
Éric Lechelard, HR Director, shares his experience on the importance of offering hybrid work to recruit and retain talent.
HR Challenges in a Digital World: Today’s new normal demand…
Eric Lechelard, HR Director, shares the challenges of introducing a hybrid work environment in today’s new normal.
HR Challenges in a Digital World: Rethinking the workplace …
Éric Lechelard, HR Director, shares insights on the multi-generational workforce, work-life balance and mental wellness.
From customer service to customer satisfaction
Emerging technology, including artificial intelligence, is driving the shift from customer service to customer satisfaction.